AARP’s mission is to empower people to choose how they live as they age. Input from our diverse membership shapes everything we do as an organization. That’s why AARP is committed to providing everyone access to our digital products, services, tools, and resources. We will continue to be a wise friend and fierce defender of digital access for our 50-plus population and generations to follow.
AARP is dedicated to enriching the lives of our members and being an advocate for your needs. We believe that positive social change that ensures access to products and services that help those 50 and over live their lives to the fullest starts with us. This is why we’ve adopted the Web Content Accessibility Guidelines (WCAG) 2.1 Level A+AA as our guide toward making our content more usable, and accessible for all.
To deliver on our promise to our members in a constantly changing technological environment, we’re using innovative and thoughtful solutions to improve the accessibility of our site. Below you’ll find just some of the ways we’ve incorporated accessibility in our work:
AARP is always seeking input from members. If you have accessibility questions or feedback, or would like assistance navigating AARP.org, please contact us using your preferred method below.
Call Us: 1-888-687-2277
TTY: Dial 711, then for English use 1-877-434-7598, for Spanish use 1-866-238-9488
Email Us: firstname.lastname@example.org
AARP is here to help with tips for using the features built-in to your phone, tablet, computer or browser to help make the web easier to navigate.
Almost all browsers have the capability to enlarge the text size on the page you’re viewing.
Many of our AARP articles are available on Audible, so you can have the article(s) read to you at any time. To access these articles, follow the directions on our AARP on Audible Collection page for detailed directions.
When a website is accessible, you should be able to access all content on a page using only your keyboard. Here are a few common keys and commands to help you navigate with your keyboard:
You can increase the volume of a video on our video player in the bottom left corner by selecting the button with a speaker and toggling up the volume. You can also increase the volume on your phone, tablet or computer.
AARP provides the ability to turn on closed captioning for all of our video content. Captions will automatically be displayed on our videos when you play them, although you have the ability to turn off captions by using the “CC” button in the bottom right corner of our video player.
Sometimes websites have background videos or moving content that can be distracting. You can adjust your global settings to reduce or stop this motion, although it can be dependent on if a site owner has provided the capability to do so.
This page was last updated on May 31, 2021.